For more than 30 years, Brentwood Services has focused on simplifying risk management by offering a customized comprehensive suite of claims administrative solutions. Our refreshing process caters to our clients’ needs and ultimately improves their financial performance. Brentwood’s success is measured by our achievements in reducing the overall cost of claims incurred by our clients and producing a positive outcome for those impacted by claims. We are a people business. Brentwood maintains a collaborative and creative work environment, which values diversity, fosters growth and encourages new ideas. Passionate employees are our heartbeat. The Brentwood team is resourceful, experienced and committed to service excellence.

OUR CORE VALUES


Partnership is our promise

Our clients aren’t just customers, they’re our partners. Founded in Brentwood, TN, our continued growth enables us to proudly partner with clients from coast to coast.

Creativity is key

Our approach to managing risk is never a one-size-fits-all model. Every organization is different. That’s why everything we do can be customized to meet our partner’s individual needs. Whether it’s self-insurance, captives, or large deductibles, Brentwood delivers.

What gets measured, gets improved

Brentwood’s data-rich claim system, innovative dashboards and advanced reporting facilitate in depth analysis while providing our clients with the most relevant information customized to meet their specific needs. The rewards – reduced costs, safer work environments, improved productivity and positive claim outcomes.

Technology That Performs

Utilizing industry-leading insurance software, we deliver dynamic, customizable solutions to our partners. Our integrated claims administration and policy management software captures the right information and provides 24/7 access to claims, policies and reports. Access your data, anywhere, anytime.

Our employees are our heartbeat

Our passion for people is the driving force behind our team’s commitment to serve our clients. Brentwood’s employees are not only responsive but feel a connection and believe the work they are doing is important.

OUR MISSION

The mission of BSAI is to provide claims management services that are effective in reducing the overall cost of claims incurred by our clients and produce a positive outcome by those impacted.

  • Our clients are our partners, and they come first.
  • We communicate clearly and frequently both inside and outside our organization. We are innovative and strive to stay on the cutting edge in terms of technique and technology.
  • We believe in continuing education and training to allow our employees to grow, realize their aspirations and maintain an expert level of industry knowledge.
  • We strive to maintain a collaborative and creative work environment, which respects diversity, new ideas, and hard work.